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Mail encryption failure
The "Mail Encryption Failure" dialog box appears when you want to encrypt an outgoing mail message and IBMR Lotus NotesR can't find the recipient's certificate to encrypt the message.

In order for you to encrypt outgoing messages, NotesR needs the public key contained in the certificate of the recipient. This ensures that only the rightful receiver can decrypt the message. Notes looks for the public key in public directories listed in the mail search path.

There are a few ways to get a recipient's certificate in order to encrypt outgoing mail:


To not encrypt mail messages that you send, choose File > Security > User Security (Macintosh OS X users: Lotus Notes > Security > User Security), click Mail, and then deselect "Encrypt mail that you send" under "Security options that apply to all Notes mail."

Disabling mail encryption and signature warnings

If you are not concerned about encryption or signature failures on your mail messages, you can tell Notes to not prompt you when it cannot encrypt a mail message or verify a signature.

1. Click File > Security > User Security (Macintosh OS X users: Lotus Notes > Security > User Security), click Mail, and then click the "Encryption and Signature Warnings" button.

2. Select "Don't warn me whenever mail encryption fails, or whenever incoming mail has an unverified signature" to disable all security warnings for encryption and signatures.

3. Select "Don't check the trustworthiness of other people's certificates or warn me about trust problems" to disable security trust warnings for encryption and signatures for Internet-style Notes mail (S/MIME).

Related topics
Mail security
Accessing servers using certificates
How Notes uses public and private keys for encrypting and signing mail
Certificates for people or services
Certificate authorities and the certificates they issue